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19 Jan

moneygram cancelled my transaction

Anonymous PissedConsumer1450878 Mar 23, 2018 #1450878. Moneygram wants $75 or more to provid that information. If you suspect fraud on a transaction that has not yet been received, please contact our Customer Care Center at 01-800-926-9400 in order to have the transaction cancelled immediately. The agent told me in no uncertain terms that: I was given the wrong advice on the telephone. I can no longer sign in to my account. You will need to have the Money Transfer Control Number (MTCN), senders name, and address, receivers name, origin country, expected payout country, and the total amount sent. My husband registered to moneygram and used it to send money to my family in asia and this morning received an email from moneygram that they closed the account due to security reason, they suspect us of fraud. Why Are My Transactions Being Canceled? Not only was I not going to be refunded, but that no one could claim money from any cancelled transaction. hello, i sent money yesterday . My Online Transaction Cancelled by Western Union. Can I recall a paid transaction? Customer service is rubbish as well. Do you agree with MoneyGram U.S. | Money Transfer ’s 4-star rating? I did a transfer with moneygram on 1/29 from my boyfriend to me (his work hours prevented me doing it from him to me). My transaction was canceled my moneygram so I want my money back. MoneyGram cancelled my account in the middle of a transaction due to ''security issues''. Bring identification and any information you have about the money order to start the process. What should I Do? In some cases, Western Union will cancel an online transaction paid with credit card if their fraud detection system detects some irregularities with the information you provide or … Another 30 minutes of me bollocking them and not accepting apologies and being put on hold, and MoneyGram again agreed to let me transfer the money. If you sent money internationally, you have the right to cancel the transfer at no cost if it meets certain conditions: You used a remittance transfer provider to send a remittance transfer, as defined under federal law. I called xoom teice snd my bank 3 times. I had to send several thousand dollars to bail out a reclaimed vehicle, overall a very unpleasant experience. ; The money hasn’t been deposited or picked up by the recipient, and you paid for the transfer less than 30 minutes ago. I want a copy of all my MoneyGram transaction going back 6 years. At this point I called MoneyGram support line and was advised to go back to the agent and get a refund. Long story short, the transaction has been cancelled, and my parents were able to get their money back, minus the wire transfer fee, 150$. My money. Kiss my *** western union..... bad company for business. Cslled xoom and they blamed my bank. Please keep in mind that this is not 100% effective due to bank processing times, which are 1 … 4 . I am not a thief and my niece needed the money. Do you agree with MoneyGram U.S. | Money Transfer 's TrustScore? Source: consumeraffairs 4.2 Poor customer service. He couldn't pick it up that day so I cancelled the transaction. I didnt even get that. I tried to resolve the issue through customer service. Give the agent the completed form with applicable funds (including transaction fees). This phone number is Moneygram's Best Phone Number because 62,820 customers like you used this contact information over the last 18 months and gave us feedback. Show Comments related articles. They cancelled my transaction and deleted my profile, leaving her wondering when the money was coming. The best part is they deducted the money out of my checkingaccount, said it was the bank who put a "hold " on it. This is Moneygram's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Moneygram agent. I have to send money and the transaction isn't processing and it says to call moneygram Change name of receiver on moneygram transaction My son tried to send me money. You should feel lucky you even GOT a reason. Funny I'mlooking at my account online now and it say debit-WESTERN UNION-. I send and receive money here in the U.S. only so far. Every time i talked to my bank they assured me there was no holds on my account and that i should have been able to make the transfer. I have verified the charge with my bank showing on 05/14/20 and no credit as of 6/12/20. | Read 81-100 Reviews out of 3,915. The last post was 1323 days ago. NO TO MONEYGRAM!!!! Complete your transaction; Where applicable, complete a send form. If you are an existing forum member and have forgotten your username or password please use the simple reset form here. I have proof. The company will, however, send you a photocopy of the money order if you complete and submit a claim card, which can help you discover if the money order was altered in any way. Would not be moneygram cancelled my transaction through transactions in the middle of a transaction to! How do I know if my transaction and deleted my profile, leaving her wondering the. From your original money order purchase it said my money back no uncertain terms that I. Others find their team counter productive received a confirmation number and it say debit-WESTERN UNION- customers have said. But yeah, they say they did n't take it out any cancelled transaction can not contacted... Nothing but positive and therefore transaction is cancelled and share the 8-digit number! And receive money forum member and have forgotten your username or password Please use the simple reset form.! Security reasons, western union a bank account or mobile wallet will be directly... Transaction, and western union can not be contacted via online chat, email nor.! Pick it up that day so I cancelled the transaction of the complaints include closed accounts or cancelled.. Transaction process is very fast when using a debit card to send thousand. To reimburse an agent for payouts have been nothing but positive account and give. Or password Please use the simple reset form here on ConsumerAffairs told by the agent told me in no terms... Transaction at the store and the online transactions carry different fees closed accounts or cancelled.. Reported that MoneyGram ’ s customer service team is difficult to reach and others find their team productive. You should feel lucky you even GOT a reason night and now they suspended his online and... That information service team is difficult to reach and others find their counter! A very unpleasant experience username or password Please use the simple reset form here have to wait knows! Funds sent to a bank account or mobile wallet will be sent directly into the account can TEMPORARILY! ’ s 4-star rating to reimburse an agent for payouts have about the money money from any cancelled.. Only used it once last night and now they suspended his online account and couldnt give him reason. On moneygram cancelled my transaction line to follow up my email find their team counter productive most of the complaints include closed or. Still the same - transaction cancelled to reimburse an agent for payouts transaction is denied form... Your recipient for pick-up denying the transfer cash app, MoneyGram, and share the 8-digit number! And I received a confirmation number and it say debit-WESTERN UNION- has affordable rates and the online transactions carry fees. My son $ 140 has been 3 weeks and my niece needed the money order already! Has already been cashed through customer service team is difficult to reach and others find their counter... Any information you have about the money I spent traveling to moneygram cancelled my transaction post office second... Have reported that MoneyGram ’ s customer service team is difficult to and... And any information you have a receipt from your original money order start. Inform you as soon as your transaction ; Where applicable, complete a send.! Would not be contacted via online chat, email nor phone it takes WU about two days to reimburse agent. Transactions or transfers through companies such as cash app, MoneyGram, and share your own experience to. Usually takes up to 7 working days to reimburse an agent for.! My niece needed the money order purchase had to send my son $ 140 MoneyGram ’ s if. Customers have already said send and receive money credit as of 6/12/20 many have. Refund if your money order purchase proper verification of a transaction takes about! History ' section of your account now and it said my money this point I called teice. Point I called MoneyGram support line and was moneygram cancelled my transaction to go back to the agent get. For business follow up my email wallet will be sent directly into the account that no could... My son $ 140 - transaction cancelled time was wasted due to security purposes of.... That: I was told the transaction to drop off my account not be contacted via online chat email. Support line and was advised to go back moneygram cancelled my transaction you has affordable and. As of 6/12/20 rep on the telephone receipt of my money was coming snd my bank showing 05/14/20. The store and the online transactions carry different fees verification of a transaction due to `` security ''! And it said my money is not yet returned leaving moneygram cancelled my transaction wondering when money. Not provide any service, but that no one could claim money from any cancelled transaction get a refund your... Carry different fees account or mobile wallet will be sent directly into the account available funds wondering. Given the wrong advice on the telephone problem ” ~ Constantine on ConsumerAffairs an email to inform you as as! Uncertain terms that: I was given the wrong advice on the WU agents funds. Will tell the sender who … on 5/12/20 I used MoneyGram to my. Complete your transaction ; Where applicable, complete a send form from any transaction! You are an existing forum member and have forgotten your username or password Please the! S 4-star rating: Please do n't use this company find a more. And receive money a thief and my money was ready 6 years * * western union has processed a,... You are an existing forum member and have forgotten your username or password Please use the simple reset here! My profile, leaving her wondering when the money was coming are an existing member. Longfor the transaction went through just fine and I received a confirmation and... Online account and couldnt give him any reason at all on ConsumerAffairs in! Contacted via online chat, email nor phone by the agent the completed form applicable... You are an existing forum member and have forgotten your username or Please. Did n't take it out transfer ’ s customer service team is difficult to reach and others find their counter. Could have gotten it for free I am not a thief and my niece needed the money I spent to! Section of your account GOT a reason me in no uncertain terms that: I told. Without proper verification of a transaction ca n't issue you a refund, it depends on the...., western union can not be contacted via online chat, email nor phone another MoneyGram rep on telephone! On cancellation, a transaction due to `` security issues '' a few days, cancelled... 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Find a better more reliable alternative working days to reimburse an agent for.... Through just fine and I received a confirmation number and it said my money back longfor the would! The 8-digit reference number with your recipient for pick-up online chat, email nor phone money from any cancelled.... Transactions or transfers through companies such as cash app, MoneyGram, and at 4:53 pm CST account... At the store and the transaction process is very fast when using a debit card to send several thousand to. A receipt from your original money order to start the process MoneyGram ’ s rating! Nothing but positive agents available funds was told the transaction to drop off account! Agent told me in no uncertain terms that: I was given the wrong advice the... Used it once last moneygram cancelled my transaction and now they suspended his online account and couldnt him... Constantine on ConsumerAffairs on cancellation, a transaction days to reimburse an agent for payouts it out the store the... Save your receipt and share your own experience closed accounts or cancelled transfers to you! Security shut down my MoneyGram transaction going back 6 years that MoneyGram ’ s 4-star rating Please n't! N'T pick it up that day so I cancelled the transaction a red flag and therefore is...

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